Cross contamination of the scene can compromise any investigation. Being able to see inside the scene without actually entering it ensured I had detailed and timely information to improve my decision making process.Detective Inspector Warren
Using the tuServ Event Dashboard saved me and my Officers a huge amount of time. Officers did not need to follow a laborious process of returning to a Police station, copying photos and videos, burning them to disc, booking them into property, taking them to the property store and exhibiting them, it is all done for you.Sergeant Motley
The Event Dashboard was the central point for anyone involved with this incident. This helped us deliver a more professional, efficient and sound foundation for a more thorough and detailed investigation. It is hard to fully explain the impact this system had on this incident as it delivered positives to every person involved.Sergeant Motley
The quality of the early decisions based on clear, accurate and timely information was improved considerably. From the first attending Officers, through to the Pathologist, the access to information within the tuServ Event Dashboard has improved these decisions and saved not only the Constabulary, but all others with the court process time.Detective Inspector Thompson
After many years in this organisation I can say that this was the easiest briefing to Major Crime I have conducted. Being able to display all relevant information and evidence collated in the course of the initial investigation enabled me to focus on the tasks in hand rather than explain what the evidence was. Not only did this reduce the briefing time it ensured that Major Crime saw the information and evidence immediately rather than having to imagine it until it could be accessed. Taking into consideration the end to end business process, the savings in time and the benefit of direct access to information the overall value to the organisation is remarkable.Detective Inspector Warren
Being able to brief my team on a large screen from the tuServ Event Dashboard was extremely useful, the visual impact ensured they were able to get into the story and almost step into the scene immediately. It was as good as allowing every Officer to walk around the scene and pick up evidence. It also meant the team viewed the primary evidence directly.Detective Inspector Thompson
We were already on the front foot, ensuring full utilisation of the short time we have when someone is in custody for such a serious incident. As an Investigating Officer for this incident, being able to ensure the integrity of the information gathered is key, helping ensure there are no technicalities that could be exploited later in the process. The full audit that tuServ supplies ensures we can prove every interrogation of the system, this is a very powerful, transparent system.Detective Constable Rice, Major Crime Team
On a technical level, it's all about having standardised systems ... On an operational level, it's about delivering more fluid and efficient policing with accurate, connected data.Jonathan Black, Head of Information and Communication, Cambridgeshire Constabulary.
I think that the introduction of the laptops/slates, and now tuServ is the best thing that has happened since I joined the Constabulary. Both have made working life so much quicker and easier. I can already see the numerous benefits that tuServ has to offer.Detective Constable, Cambridgeshire Constabulary.
Operations that we run are rapidly changing and having access to technology on the road gives us a huge amount of flexibility. It lets us make decisions in real time and saves reliance on coming back into the station.Detective Sergeant Chris O'Brien, Intelligence Arena